1. Introduction
Welcome to qqee casino. This Privacy Policy explains what information we collect when you use our website, how we use it, and how we keep it secure.
Qqee casino believes every member has the right to privacy. We strive to collect only what is necessary and to keep it secure. This Privacy Policy has been written in plain language with our Bangladeshi users in mind.
Consent: By registering or using QQEE Casino, you agree to this Privacy Policy. We recommend reading it in full before you get started.
2. What Information We Collect
Qqee casino collects two types of information — what you provide directly, and what is collected automatically while you use the site.
Information You Provide Directly
| Type of Information | When It Is Collected |
|---|---|
| Full Name | At Registration |
| Mobile Number | During Registration & Verification |
| Email Address | At Registration |
| Date of Birth | For Age Verification |
| Address | During KYC Verification |
| National ID / Passport | During KYC Verification |
| Payment details (Mobile Pay/Nagad number) | Transaction Time |
Automatically Collected Information
- IP address and device type.
- Browser name and version.
- Which pages you visited on the site and how long you spent on them.
- Cookies and local storage data.
- Login time and location data.
3. How We Collect Information
Qqee casino collects information in three ways:
- Directly from you: Information you provide directly through the registration form, KYC upload, support chat, or email.
- Automatically: Through cookies, log files, and analytics tools while you use the site.
- From Third Parties: Transaction confirmation details from payment providers (Mobile Pay, Nagad, Rocket). Only the minimum necessary information is shared with us.
4. How Your Information Is Used
QQEE Casino uses your information for the following purposes:
- Account Management: To ensure secure registration, login, and account protection.
- Identity Verification: To verify age and complete KYC — this is a legal requirement.
- Payment Processing: To process deposits and withdrawals.
- Support Services: To resolve your issues as quickly as possible.
- Fraud Prevention: To detect unusual activity.
- Service Improvement: To improve your experience on our site.
- Relevant Communications: To notify you of important updates, bonuses, or promotions — but only with your consent.
Please Note: QQEE Casino never sells or shares your personal information with third parties for advertising purposes.
7. How We Protect Your Information
QQEE Casino uses multiple layers of security to keep your information protected:
- 256-bit SSL/TLS encryption across all data transmissions.
- Sensitive data is stored in encrypted form in our database.
- Regular security audits and penetration testing.
- Staff access to data is restricted and granted only when necessary.
- 24/7 cyber threat monitoring system.
- Automatic account lock system on failed login attempts.
Important: No online platform can guarantee 100% security. However, qqee casino makes every effort to keep your data protected at all times. If you notice any suspicious activity, please contact support immediately.
8. How Long We Keep Your Data
QQEE Casino does not retain your information longer than necessary:
- Account Information: For as long as your account remains active.
- Transaction History: Up to 5 years where required by law.
- KYC Documents: Up to 5 years from the date of registration.
- Support Conversations: Up to 2 years.
- Cookie Data: Between 30 days and 1 year, depending on the type.
After an account is closed, all data beyond legal retention requirements is deleted as soon as possible.
9. Your Rights
As a member of qqee casino, you have several important rights regarding your data: